Frequently Asked Questions (FAQ)
 
Amenities and Common Areas
  • How can I reserve the baseball/soccer field?   (Updated)
    Contact the Social Committee at Socialcommittee@buckheadhoa.com
  • How can I reserve the Community Room for a meeting or gathering?   (Updated)
    See the Amenity Reservations page.
  • What are the rules for use of the pool?   (Updated)
    View a PDF of the Pool rules.  CLICK HERE
     
    Contact the Social Committee for questions at: socialcommittee@buckheadhoa.com
  • When does the pool season open/close? What are the hours?   (Updated)
    The pool usually opens when the Bryan County school system is on spring break and closes around the end of September or early October.
    The pool opens at 6:00AM and closes at 10:00 PM Sunday through Thursday and 11:00 PM on Friday and Saturday.
    Contact the Social Committee for questions at: socialcommittee@buckheadhoa.com.
  • How do I report damage or problems with common areas (pool, courts, field, walking trails, etc.)?   (Updated)
    For amenity or common area maintenance issues contact the management company at (912)445-2194 or by email at manager@buckheadhoa.com, or contact the maintenance committee directly at maintenance@buckheadhoa.com
  • Where can I get an amenity key (pool, tennis, basketball) key? Can I get another key if I have lost mine?   (Updated)
     
    See the Amenity Keycards page on our website.
     
     
  • Why doesn't my pool key work?   (Updated)
    See the Amenity Keycards page on our website.

BHOA General Matters
  • Where do I get a BHOA Welcome Packet?   (Updated)
    Please contact the BHOA Management Company, GA Community Management, at manager@buckheadhoa.com for a Buckhead HOA Welcome Packet.
     
     
  • How can I contact an HOA board member?   (Updated)
    See the Board of Directors page. General inquiries can be sent to our association management company at manager@buckheadhoa.com.
  • How can I suggest a social event for Buckhead?   (Updated)
  • I am having a problem with the web site. Or, I want to get on the e-mail list.   (Updated)
  • When and where are the HOA meetings?   (Updated)
    HOA meetings are held in the Community Room at 803 Rathlin Road. They are usually held at 6:30 pm on the 4th Monday of each month. Please check the Calendar and the Community Sign at the exit.
  • Where can I get a copy of the minutes?   (Updated)
    Minutes can be obtained by logging in on the Meeting Minutes page.
  • Where can I mail HOA correspondence?   (Updated)
    Buckhead HOA
    PO Box 1548
    Richmond Hill, GA 31324
     

Covenants and Reporting Violations
  • Are home-based businesses permitted in Buckhead?   (New)
    Please see Article VI, Section 5 of the covenants for provisions relating to home-based businesses.
  • Do I need a permit to burn leaves or yard debris?   (New)
    There are no provisions against burning within the Buckhead covenants, however if you intend to burn it does require a Georgia Burn Permit. You can request a permit at
  • How do I report a covenant violation?   (Updated)
    Send an email to ccc@buckheadhoa.com along with a clear photo of the violation and the time/date that the photo was taken. We must be able to identify the location of the photo (house or mailbox visible in the photo, etc.). Please note that even though we don't share information regarding who submitted the complaint, the photo will be included in the violation letter to the resident so it should be taken from a neutral location (not from your upstairs window, etc.) if you wish to remain anonymous. 
  • I need to report a problem with uncontrolled pet/pets?   (Updated)
    If you encounter a problem with a neighbor's pet/pets, first address this issue directly with your neighbor.  If the problem is not resolved, document (photos, times, dates, as much info as possible) the incident and simultaneously contact the association manager or Covenant Compliance Committee and either Bryan County Animal Control (912)727-3884 or the Bryan County Sheriff's Department at (912)756-2181.
     
    Control of pets is covered in our covenants under Article VI, Section 6 Livestock and Poultry.
     
    "No animals, livestock or poultry of any kind (collectively "Animals") shall be maintained on a Lot or in a Dwelling, except that not more than five(5) household pets, of which no more than three (3) being dogs, may be kept or maintained on a Lot or in a Dwelling, provided that they are not kept, bred or maintained for a commercial purpose and, provided further that they shall not in the sole discretion of the BHOA Board, constitute a nuisance or cause unsanitary conditions. All animals must be confined or tethered to their Owner's Lot or Dwelling, unless walked on a leash. Dogs which bark for extended periods of time so as to cause a nuisance or disturbance to neighbors shall not be permitted. Owners are responsible for cleaning up pet's defecation while walking the pet anywhere in the Existing Buckhead. What constitutes a household pet is up to the sole discretion of the BHOA Board."
     
     
  • I see my neighbor cutting trees, painting their fence, putting in a satellite dish etc. but I do not see a permit on their mailbox. Or, my neighbor is parking a boat/trailer/commercial vehicle in their driveway, or is routinely parking on the street.   (Updated)
    Contact the Buckhead HOA Management Company click here or the Buckhead Board of Directors click here.
     
  • I want to cut a tree, paint a fence, erect a shed or play fort, add onto my home, install a satellite dish, etc.   (Updated)
  • What do I need a parking permit for and how do I get one?   (Updated)
    See the Parking Permits page on our website.
  • Where can I get a copy of the Buckhead covenants?   (Updated)
    If your attorney didn’t give you a copy at the closing, you can get them on the Covenants & Bylaws page of the website.

Selling or Renting in Buckhead
  • Do I need to contact the HOA if I am selling my house?   (Updated)
    Yes, the closing attorney must contact our management company at (912)445-2194 or manager@buckheadhoa.com for a statement of dues payment.
  • Why do I have to pay my dues if I am selling my house?   (Updated)
    All dues not paid will accrue late fees and interest. When you sell your house, the attorney will prorate your dues and you will receive a refund/credit as part of the real estate closing process.

Utilities and Services
  • When is recycling picked up? What items can I recycle?   (Updated)
  • What day is garbage pickup? Can I put out yard debris?   (Updated)
  • What do I do if I see a pothole on a county maintained street, such as Rathlin Road, and want to report it for repairs?   (Updated)
    Call the Bryan County Department of Public Works (DPW) at (912)653-3850 and tell them the specific road/street and location of the pothole.
     
  • How do I report a street light that is out?   (Updated)
    Call Coastal EMC at (912)884-3311 or click here and be sure to tell them that the light is under the Buckhead Homeowners Association security lights account.
  • How do I report a power outage?   (Updated)
    Report power outages to Coastal Electric Cooperative at http://coastalemc.com/reportoutage.aspx.
    To see their online electric outage map click here.